FAQ Support and Answers
Getting Started
Q: I’m a musician. How do I sign up with RadioRNR?
A: If you are a musician or work in the music industry and you want to get airplay for your music or artist on RadioRNR, then you will need to first select a Membreship plan. Once you have signed up for an airplay package, will we create an artist profile for you where you can add your bio, pics and vids. Sign up for an artist/industry account HERE
Q: I’m a music lover. How Do I sign up with RadioRNR?
A: You can register for a free account HERE. You will be able to post comments, submit articles, concert and album reviews, promote your favorite artists and interact with the RNR Community.
Q: Do I Need to Register To Receive Free Music Downloads?
A: No, you do not need to register as a user. Our daily downloads are free for everyone and are provided by the generous artists you hear played on RadioRNR.
Getting Airplay
Q: How Much Does it Cost to Get Airplay?
A: Surprisingly, it’s very inexpensive at less than 2 bucks a spin. There are two Membership plans that you can choose from for as low as $50 a month: Gold Plan and Platinum Plan. For more details click HERE
Q: How Does it Work-Can Anyone Get Airplay?
A:We will give any artist an opportunity to get their music heard. The way it works is that we will play your music once you sign up for an airplay package and if our listeners are not responding to your music by the end of your Membership, we won’t play that track anymore. You will have to change song selections in order to renew your Membership if your previous songs in rotation have low listener statistics . Basically, we won’t allow you to waste your money on airplay if our listeners aren’t into it.
Q: How Long Do My Songs Need to Be?
A: Any song that you submit for airplay on RadioRNR must not be over 3:45 seconds in length. There are no exceptions as this seriously affects our programming schedule so please ensure that you are submitting songs that fall under these guidelines.
Q: How Many Songs Am I Able to use with an Membership/Airplay Plan?
A: You can submit up to 3 songs for airplay once you have signed up for an airplay package. We will rotate them within the number of spins you sign up for, so that all of your songs receive equal airplay. For example, if you sign up for a Gold Membership and submit 3 songs, we will play each song 10x throughout the month for a total of 30 total spins. If you only submit one song, that is the only song we will play throughout your Membership plan unless you direct us. Please send all MP3 updates along with your Artist Profile Name to: music@radiornr.com
Q: When I Sign Up for a Membership how long does it take for you to begin playing my music?
A: We add new music into rotation on the 15th and the 30th of every month
Q: How will I know when my spins have begun?
A: You will receive a confirmation email from RadioRNR letting you know the exact date that your music was added into rotation along with the date it will be scheduled to play until.
Q: How Do I Know When My Music Was Played or Who Was Listening?
A: RadioRNR captures statistics of our listeners through our own proprietary stats tracker. We can capture statistics on your artist profile page views, how many listeners were tuned in when your song was played, number of times your song was played and requested. We even geo-target to determine what states and countries your fans are tuning in from. We can also track the number of download sales and the email and contact info of the fans who buy your music from the artist flash player we provide you.
Q: Do you censor? What if I have explicit lyrics?
A: As a general rule, RadioRNR does not censor. Because the Internet is not governed by FCC regulations, we do not have the same guidelines as traditional radio so we are free to play content that is deemed explicit by FCC standards. However, RadioRNR reserves the right to program music that fits within our AAA format based on quality and listener demand.
Q: Can I send you out our press kit or CD?
A: RadioRNR practices Green policies so we prefer that you submit your mp3s and logos paperless through our online submit form. Submit Your Music Here.
My Account
Q: I have an artist/industry account. How do I send you my bio and media that I want in my profile?
A: If you want to embed your videos directly into your profile, you will need send us the code to embed them into your profile. If you only have a file and need us to embed them for you, you can email is your video clip along with your artist name to: artists@radiornr.com. Please include any other information such as artist bio, or tour dates that you want included in your profile.
Q: When I create my Artist Account, can I use my profile to sell CD’s from my website?
A: Yes, we will provide you with a Flash Music Player for your Artist Profile that will allow you to stream or sell your downloads directly from your player. You can embed this player on your own website, MySpace or FaceBook profiles as well. We will provide you with the embedding code when you sign up for a Membership. You are able to sell your music by the download for .99cents or by the album. You set your own album prices and keep 90% of the profits. We keep only 10% to cover the costs of bandwidth to host the player for you. We will send you weekly payments through your PayPal account for all of your music sales as well as statistics on your sales and profile player views. If you have any questions or need help setting up your Flash player, please include your RadioRNR user name to: artists@radiornr.com
Q: Can I add mp3s to my artist profile?
A: Yes, you can stream or sell your MP3s in your Artist profile through the Flash Music Player we will provide. To submit your Music, Click Here.
Q: How can I be featured as the Artist of the Day on the HomePage?
A: All Artists of the Day are artists whose music is played on RadioRNR. In order to be considered as Artist of the Day, you must first sign up for an airplay package. You can check out our airplay packages Here.
Support
Q: How do I cancel my monthly airplay subscription?
A: If you have a PayPal account, log into your account and go to “Billing Agreement” and then go to “My Subscriptions” and cancel your airplay subscription through there. It will show up as Rawk Media Network under your subscriptions. If you are not a PayPal member, you can email us with your Artist Name to: support@radiornr.com with a request to cancel your account before its monthly renewal date. You can also call our Support Team at PayPal directly at: 1-888-221-1161
Q: If I cancel my subscription, will my Artist Profile be deleted from your system?
A: Not necessarily-since RadioRNR Artists are artists whose music is played on RadioRNR, we may or may not cancel your Artist Profile page if you cancel your airplay subscription. It is dependent upon our Programming and listener response to your music.
Q: Will I be able to choose my own URL for my artist profile?
A: Yes, we will create an Artist profile for you and a url that will be based on the Artist Name you provide us when you sign up. For example: www.radiornr.com/artists/yourname
Q: I Need Help With Some Other Issue
A: You can email us with your issue to: support@radiornr.com. You can also reach us M-F 10am-6pm (PST) directly at: 323.774.1370
